AI voice agents tuned for HVAC after-hours emergencies.

The agent knows the difference between a “no cool” emergency and a tune‑up call, dispatches by zone, and quotes your real service‑call fee. Every call is reviewed.

Book a setup call Hear an HVAC call · (888) 997‑6457
Different door,
same product
Restoration Foundation Septic Well drilling HVAC
Calls your agent already knows

Four HVAC calls your front desk shouldn’t have to think about. And how your agent handles each one.

Emergency · After hours

“My AC just died and it’s 88° inside.”

Triggers your emergency triage: validates address is in‑zone, quotes the after‑hours service‑call fee, holds the next on‑call tech’s slot, alerts the manager.

Outcome: Emergency booked · SMS to caller + on‑call manager
Books · Routine

“I’d like to schedule my fall tune‑up.”

Pulls the maintenance‑plan slot, checks if they’re an existing customer, offers a 2‑hour window in their zone. No upsell hard‑sell.

Outcome: Tune‑up booked Tue 1–3 PM · Plan member rate applied
Escalates · Pricing

“How much to replace a 3‑ton condenser?”

Won’t make up a number. Offers a free in‑home estimate, captures the home size + current age, books your comfort advisor with a 24‑hour callback.

Outcome: Free estimate booked · Lead handed to sales · Notes attached
Filters · Wrong trade

“Do you handle water heaters too?”

If you do plumbing, it books it. If you don’t, it politely refers them out to a trusted partner you set up, without burning the lead.

Outcome: Referred to partner · Caller emailed a thank‑you · Logged in CRM
Tuned for the trade

We script the qualifying questions your best dispatcher would ask.

No generic “how may I direct your call.” Your agent asks the questions that book the right job at the right price.

The agent always asks

  1. Is anyone in danger or without cool / heat right now? Routes emergencies to your on‑call.
  2. What’s the address & zip? Checks against your service zones in real time.
  3. Is this a service call, an estimate, or a follow-up? Sends each to a different scheduling rule.
  4. Are you a maintenance-plan member? Looks up your customer record in your tools.
  5. System brand & approximate age? Tech arrives with the right parts on the truck.

And flags you when…

  1. Caller mentions a competitor by name. SMS the owner so they can save the lead personally.
  2. Address is outside your zones. Held for human callback, not auto‑rejected.
  3. Caller asks for warranty or refund. Goes to your ops queue, never auto‑promised.
  4. Repeat caller within 48 hours. Flags as a possible callback / unresolved job.
  5. Caller mentions “lawyer,” “insurance,” “small claims.” Immediate escalation to the owner.
Your calendar,
wherever it lives
GcGoogle Calendar +Custom integrations available
HVAC FAQ

Questions HVAC owners ask first.

Does it actually sound like a real person?
Yes. Natural turn‑taking, sub‑second pickup, handles interruptions. Most callers don’t realize until the very end. Call (888) 997‑6457 and decide for yourself.
What if my customer asks for a price I haven’t given the agent?
It won’t guess. The agent will say it’s not authorized to quote that and book a callback from your comfort advisor. Exactly what your best CSR would do. We tune the price list with you during onboarding.
Does it integrate with my calendar?
Yes. Google Calendar sync is built in. The agent reads availability live and respects technician zones, drive time, and skill tags. Custom dispatcher integrations are available as an add-on.
What happens if the agent gets a call wrong?
Every call is reviewed. Bad calls get flagged, root‑caused, and patched into your agent. You don’t have to debug it. You’ll see a Monday morning report of every flagged call from the prior week.
Can I take over a call live?
Yes. Caller can ask for “the owner” or “a real person” any time, and we ring your cell. The agent hands off mid‑sentence.
How much does it cost?
$497/month flat. No setup fee, no per‑minute, no per‑call. See full pricing →

Pick up the next call.

Book a setup call and we’ll build your HVAC agent on your line. If it doesn’t book real jobs, you don’t pay.

Book a setup call Hear an HVAC call · (888) 997‑6457