Callers do not leave messages
A prospective client who hits voicemail moves on. The retainer goes to the firm that answered the phone.
Law firm answering service.
A law firm answering service answers every call and captures new-client intake around the clock. When someone needs a lawyer, they call several firms in a row, and the one that answers and takes the intake gets the consultation.
The problem
A potential client calls three firms. The first to answer wins the case.
People do not leave voicemails for lawyers. They call the next firm on the list. Your staff is in court, at lunch, or gone at 6pm, which is exactly when the calls come.
Intake cannot wait for morning
A new matter is time-sensitive to the caller. By the time you call back, they have already signed elsewhere.
After-hours is when people search
Injuries, arrests, and disputes do not keep office hours. The line still needs to pick up.
How it works
What a law firm answering service captures for you.
The agent answers in your firm name, collects the caller's name, matter type, and contact details, and books the consultation. It follows the intake questions you approve.
New-client calls get captured with clean intake notes waiting for your team. Existing clients and vendors get routed where they belong. Urgent matters get flagged on your rules. The price is flat with no per-minute meter, so a heavy intake week does not spike the bill, and you decide what the agent can say and what it hands to a person.
Related
For firms that lose calls after hours.
AI Voice Agent
$497/mo
First month $97, then regular price.
First month $97, then $497/mo flat. Month-to-month.
- First month $97
- No setup fee
- No contract
- Cancel anytime
Capture every intake call.
First month $97. Then $497/mo flat. Month-to-month. Cancel anytime. We work with businesses that answer their phones.